Delete Account

Permanent Action

Deleting your account is permanent and cannot be undone. All your data will be permanently removed from our servers.

What will be deleted:

  • Your profile information and personal details
  • All your appointments and booking history
  • Medical records and health information
  • Payment history and transaction records
  • All saved preferences and settings

How to delete your account:

1 Follow these steps:

  • Open the Serechi App or visit www.srcarehive.com on your web browser
  • Log in with your healthcare seeker account credentials
  • Navigate to your Dashboard after successful authentication
  • Click on the Profile section from the menu or navigation bar
  • Scroll down to find the Delete Account button (highlighted in red)
  • Click the Delete Account button to initiate the deletion process
  • Confirm your action when prompted - this cannot be undone
Screenshot showing Delete Account button in the Profile menu of Serechi app